Hoover Appliance Error Codes

Complete diagnostic guide for Hoover small household appliances including washing machines and dishwashers in the United States.

Important Note

Codes that start with P (such as P1, P2, etc.) are not error codes. They indicate which program or step in the wash cycle is currently active.

Error codes may vary by model. Always refer to your appliance's model number and user manual for model-specific information.

Water Supply and Drainage Errors

Error codes for Hoover washing machines and dishwashers related to water supply, drainage, and overflow problems.

Error Code	Meaning	Possible Causes	Solutions
E2 / Error 2	No water supply / Water fill timeout	Water tap closed Water supply hose kinked or blocked Filter in supply hose blocked Low water pressure Defective inlet valve	Open water tap Check and straighten supply hose Clean filter in supply hose Check water pressure Check inlet valve and replace if necessary
E3 / Error 3	Drainage problem / Pump failure	Drain filter blocked Drain hose kinked or blocked Drain pump defective Electronics problem	Clean drain filter Check drain hose for kinks Clean drain hose Check drain pump and replace if necessary
E4 / Error 4	Overflow or leak detected / Too much foam	Too much detergent Fabric softener overdosed Detergent residue Aquastop activated Water leak in base Defective fill system or pressure sensor	Dose detergent correctly Run cleaning program Disconnect appliance from power Check for visible leaks Check sensors and seals Contact qualified service if problem persists
E02 / E2	Water inlet error / Inlet valve problem (Dishwasher)	Inlet valve defective Water pressure too low Filter in supply hose blocked	Check water supply Clean filter Replace inlet valve if necessary
E03 / E3	Drain pump error (Dishwasher)	Pump blocked Drain hose blocked or kinked	Clean pump Clear drain hose
E04 / E4	Water leak / Flooding (Anti-Flood) (Dishwasher)	Leaky connections Defective anti-flood sensor Problem with drain system	Check connections Replace sensor Inspect pump
E20 / E21	Analog pressure sensor error / Water level pressure	Pressure hose blocked Sensor defective Air or water in hose Water level not controllable	Check and clean hose Check sensor connections Replace parts if necessary

Temperature and Sensor Errors

Error codes for Hoover appliances related to temperature sensors and heating elements.

Error Code	Meaning	Possible Causes	Solutions
E5 / Error 5	NTC sensor (temperature sensor) defect	Sensor error Cable or connection damaged Module problem Loose sensor contact Heating circuit affected	Check sensor connections Measure sensor resistance with multimeter Check wiring Replace sensor if defective Check heating circuit if necessary
E05 / E5	Temperature sensor (NTC) error (Dishwasher)	Sensor defective Incorrect measurement Loose connection	Check sensor Replace if necessary
E16	Heating element error	Heating element interrupted or defective Wire break Insulation problem Possible leakage current	Measure resistance Visual inspection of element Replace element if necessary

Motor and Drive Errors

Error codes for Hoover appliances related to motor, drive, and rotation sensor problems.

Error Code	Meaning	Possible Causes	Solutions
E8 / Error 8	Motor or tachogenerator problem	Motor rubbing Tachogenerator defective Motor not rotating Hall sensor defective Tacho value missing or fluctuating	Check motor for function Check generator/sensor Check sensor and wiring Measure with multimeter Replace sensor if necessary
E7 / Error 7	Door problem / Motor jam / Door lock blocked	Door not closed or locked Door seal or hinge damaged Door mechanism jammed Motor jammed Drive damaged	Close door until "click" Check if something is jammed Check mechanism for blockages Check motor position, belt or frame Replace parts if necessary
E09 / E9	Motor Triac / Power electronics error	Triac or IGBT defective Short circuit Control board affected	Check electronics Check motor-side wiring Replace board if necessary

Electronics and Control Errors

Error codes for Hoover appliances related to control board, communication, and electronics problems.

Error Code	Meaning	Possible Causes	Solutions
E12 / Error 12	Communication error between electronics modules	Main board or control panel module defective Connections loose	Check connections Replace modules if necessary Contact service
E06 / E6	Electronics control / Control board error (Dishwasher)	Board damaged or module problem Short circuit possible	Turn off power Check connections Replacement part necessary
E10 / Error 10	Program selector or communication	Selector button defective Communication with motor/electronics disturbed	Check button and cable Check control board for connection
E15	EEPROM / Control error	Memory module defective or corrupt Misinterpretation possibly triggered by temperature error	Reset control (turn power off and on) If problem persists, have board checked
E18	Power supply or frequency problem	Invalid mains voltage or disturbances Control measures incorrect frequency	Check fuses and power source Consult electrician if network problem suspected
E19	NFC tag error	NFC module not working correctly App connection faulty Device or board does not recognize tag	Restart app and phone Clean NFC area Check module/board

Balance and Special Function Errors

Error codes for Hoover washing machines related to balance, drying functions, and door lock problems.

Error Code	Meaning	Possible Causes	Solutions
E01 / 1	Door lock function defect / Door safety	Door not properly closed Bolt or lock defective Sensor/electronics problem	Check if door closes firmly Clean door frame, no clothing in the way If error persists, check lock or switch
E01	Door lock / Door safety (Dishwasher)	Door not properly closed Lock defective	Close door securely Check/replace lock
E6 / Error 6	Unbalance or memory (EEPROM) problem	Uneven loading Machine not level EEPROM error Drum stuck	Level appliance Distribute laundry evenly If necessary, check electronics
E11 / Error 11	Drying function sensor / Humidity sensor	Humidity sensor defective Only for washer-dryers Sensor resistance or connection problematic	Clean filter and sensor area Check sensor and wiring Replace part if necessary

Need More Help?

If you are experiencing problems with your Hoover appliance that are not covered by these error codes, or if the provided solutions do not resolve your issue, we recommend:

Consult your Hoover appliance installation manual for model-specific information
Visit the official Hoover support page: hoover.co.uk/support
Contact an authorized Hoover service partner in the United States
Seek help from a qualified appliance repair technician
Check warranty coverage if your appliance is still under warranty

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