Vitamix Blender Error Codes

Complete diagnostic guide for Vitamix blenders and immersion blenders in the United States.

Important Note

Vitamix blenders use various error codes that may vary by model and series. Ascent series models use E-codes (E1-E4, E17, E18, E31), while other models may use different indicators or messages.

Always ensure the container is properly seated on the motor base, maintain proper ventilation around the motor, and use appropriate ingredients to prevent overheating and mechanical issues. When contacting Vitamix support, have your serial number ready.

Motor Overheating and Temperature Errors

Error codes for Vitamix blenders related to motor overheating, thermal protection, and cooling system problems.

Error Code / Indicator	Meaning	Possible Causes	Solutions
E31	Motor overheating / Thermal overload protection activated	Motor-intensive tasks performed for too long Insufficient ventilation around motor base Motor running at low speed for extended period (fan not working properly) Ambient temperature too high Motor cooling system blocked	Turn off and unplug the blender Allow blender to cool for 45-60 minutes Ensure proper ventilation around motor base Clean ventilation openings Use appropriate ingredients and avoid overloading Contact Vitamix support if error repeats frequently
E3 2·2 / E3 2-2	Fan or cooling system error / Motor temperature too high	Fan malfunction Cooling system not working properly Motor temperature sensor detecting overheating Ventilation blocked	Turn off and unplug the blender Allow to cool for 30-60 minutes Check ventilation openings are not blocked Clean fan and cooling system Ensure proper ventilation around appliance Contact Vitamix support if problem persists
Motor Over Temperature	Motor has become too hot	Extended use at high speed Insufficient cooling Motor overload Ventilation blocked	Turn off the blender immediately Unplug and allow to cool for at least 30 minutes Check ventilation is not blocked Reduce usage time or speed Allow longer cooling periods between uses

Container and Sensor Detection Errors

Error codes for Vitamix blenders related to container detection, sensor recognition, and container positioning problems.

Error Code / Indicator	Meaning	Possible Causes	Solutions
E17 / E18	Container not detected / Container sensor error	Container not properly seated on motor base Container sensor not recognizing container Container slightly misaligned Sensor connection problem Wrong container for model	Remove and reinstall container correctly Ensure container is properly seated and aligned Check container is correct model for your blender Clean container base and motor base contact points Inspect sensor area for damage or debris Contact Vitamix support if problem persists
E1 / E2 / E3 / E4	General system error (Ascent series) / Mechanical or detection problem	Mechanical problem Container detection issue System error General malfunction	Note the error code and serial number Unplug and restart the blender Check container is properly installed Contact Vitamix support with error code and serial number Have serial number ready when contacting support

Mechanical and Blockage Errors

Error codes for Vitamix blenders related to mechanical blockages, locked rotors, and blade problems.

Error Code / Indicator	Meaning	Possible Causes	Solutions
Locked Rotor / Blinking LEDs	Rotor locked / Blade blocked by ingredients	Ingredients stuck or jammed in blades Foreign objects blocking rotor Blade assembly jammed Overloading with hard or frozen ingredients	Turn off and unplug the blender immediately Disconnect container from motor base Remove any foreign objects or stuck ingredients Keep hands away from blades Use appropriate ingredients and avoid overloading Do not force stuck ingredients Clean blade assembly if necessary
Max Runtime Reached	Maximum runtime exceeded / Safety protection activated	Blender running continuously for too long Safety timer activated Extended use beyond recommended limits	Release the power button Allow blender to rest Wait before restarting Contact Vitamix support if error occurs repeatedly Reduce continuous usage time

General Troubleshooting Tips

General maintenance and troubleshooting tips to prevent common Vitamix blender errors.

Error Code / Indicator	Meaning	Possible Causes	Solutions
Unusual Noises	Grinding, squealing, or unusual sounds	Drive socket worn or damaged Blade assembly problem Seal or gasket damaged Mechanical wear	Inspect drive socket for wear Check blade assembly for damage Inspect seals and gaskets Contact Vitamix support for parts replacement Regular maintenance prevents issues
Burning Smell	Burning rubber or electrical smell	Motor overheating Electrical component failure Mechanical binding Overload condition	Turn off and unplug immediately Allow to cool completely Inspect for visible damage Do not use if burning smell persists Contact Vitamix support immediately
Poor Performance	Blender not blending properly / Reduced power	Container not properly seated Insufficient liquid Overloading Worn blade assembly Motor performance degradation	Ensure container is properly installed Add sufficient liquid for proper blending Avoid overloading container Check blade assembly condition Contact support if performance is significantly reduced

Need More Help?

If you are experiencing problems with your Vitamix blender that are not covered by these error codes, or if the provided solutions do not resolve your issue, we recommend:

Consult your Vitamix blender user manual for model-specific information
Visit the official Vitamix support page: vitamix.com/us/en_us/owners-resources/product-support
Contact Vitamix customer service in the United States with your serial number
Ensure proper ventilation around motor base to prevent overheating
Use appropriate ingredients and avoid overloading the container
Regular maintenance: clean container and blade assembly regularly
Seek help from a qualified appliance repair technician
Check warranty coverage if your blender is still under warranty

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